FAQs

• The system cannot locate my student. How can I link them to my account?
• I submitted a form, but it was rejected or is stuck in the "Pending" status.
• Can I edit a form I've already submitted?
• My student transferred to a new school or school district. Why hasn't this been updated in Rank One?
• How do I upload my student's Physical and/or Medical Documents?
• How do I download copies of forms I've already completed or submitted?
• I'm having trouble submitting forms online and want to print them instead. How can I access blank copies?